“ Absolutely outstanding experience at Cactus Club Cafe! From the moment we sat down, we were greeted with genuine warmth and attentiveness. Our server, Emilee, though new, handled everything like a seasoned pro—friendly, professional, and incredibly attentive to every detail. She was supported by her trainer, Anna May, who clearly leads by example with grace and expertise. The two made a fantastic team, creating a relaxed and enjoyable dining atmosphere. Dinner was excellent—every dish arrived perfectly prepared and beautifully presented. You could tell the kitchen takes pride in quality and flavor. But what truly made the evening memorable was the exceptional service. Emilee’s confidence and charm, combined with Anna May’s support and experience, made us feel completely taken care of. Huge kudos to both of them for making it such a special anniversary celebration—we’ll definitely be back! ”

“ We received exemplary service from Braden, who ensured that we were comfortable and well-catered to throughout our stay. He, along with the entire team, promptly delivered our orders and ensured that drinks were consistently replenished. The salmon dish, as well as the truffle fries and sushi, were particularly outstanding and highly recommended. ”

“ Outstanding First Impression – Burton is a Natural First time here, and Burton—the trainee—delivered service like a seasoned pro. His attention to detail, thoughtful recommendations, and top-tier follow-through were impressive. He even replaced used napkins with fresh ones without being asked. It didn’t feel like he was training at all. With that level of care and presence, Burton’s going to be a rock star in no time. Major kudos! ”

“ We come to this Cactus Club quite often, but this is the first time we had such an outstanding server! Sharlene truly made our dinner memorable!! It started when my daughter’s steak came out a little too rare. Another server kindly took the plate back. While we were waiting, Sharlene noticed my daughter didn’t have any food yet and came over to ask about it. I explained the steak was undercooked and without hesitation, Sharlene returned shortly after with my daughter’s fries and salad so she could munch on something while waiting! She was so thoughtful! She later brought back the steak and made sure it was cooked right. Then to top it all off, she offered a complimentary dessert to make up for the wait and let my daughter choose between creme brulee or cheesecake! My daughter chose the cheesecake and was so happy! I totally forgot to take a picture of my daughter’s steak! The food was good, classic Cactus Club quality, but Sharlene’s care and attention to detail made the experience exceptional! Her service was warm, proactive and so genuine!! ”

“ Emilee and Anna May were amazing servers. One was training and the other was guiding her. They were both attentive with service. They even brought out a Happy Anniversary cheesecake for our friend's anniversary. The food was absolutely delicious. Highly recommend this place! ”

“ Visited Cactus Club Cafe at Richmond Centre for happy hour and was thrilled to snag a table right away, despite their usual bustling atmosphere! Ordered the Salmon Aburi Roll, Mini Crispy Chicken Sandwich, and Truffle Fries. The salmon roll was absolutely delicious What made it even better was the very reasonable pricing - a fantastic deal for the quality and quantity of food. Definitely recommend checking out their happy hour menu ”

“ Cactus club has been and is one of my favourite places to eat at in Vancouver and Richmond. I celebrated my birthday and the attention we received was lovely. I ordered my favourite dish, grilled salmon with asparagus and mashed potatoes, my son a Feenie burger. The truffle fries were absolutely delicious too they even melted in my mouth. Price wise, it’s not an inexpensive place, but the quality, taste and service makes it worth the while. ”

“ Cactus Club Richmond – A Fantastic Dining Experience My recent visit to Cactus Club Richmond was nothing short of amazing. From the moment we arrived, we experienced outstanding service and a welcoming atmosphere. There was very little wait time to get a table, which was a pleasant surprise. A gentleman warmly greeted us and guided us to our table, setting the tone for a great evening. Our server, Lianne (if I remember correctly), was exceptional. She was attentive, friendly, and ensured we had everything we needed throughout our meal. We ordered sushi, fries, coffee, and a margarita, and every dish exceeded expectations. The sushi was fresh and flavorful, the fries were crispy and well-seasoned, and the margarita was perfectly balanced. The food quality was fantastic, making every bite enjoyable. Despite the high-quality food and service, the prices were reasonable, making the experience even more worthwhile. The ambiance was lively yet relaxing, creating the perfect setting for a great meal. Whether you’re visiting for a casual dinner or a special occasion, Cactus Club Richmond delivers both in service and taste. Overall, this visit left a lasting impression, and I would highly recommend this location to anyone looking for delicious food and great hospitality. I will definitely be returning! ”